Insights AI
Make educated decisions about your business using AI insights
Durland AI Solutions specializes in Reputation Management Services for businesses looking to stay ahead of their competition by implementing Performance Enhancing AI Solutions
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Reputation Score
Evaluate Your Online Reputation and Build Trust
Gain a transparent view of your online reputation across locations over time, revealing trends and areas needing improvement. Collect reviews from multiple sources and analyze details such as star ratings, review counts, and responses
Listing Score
Enhance Your Online Discoverability
Take charge of your online presence and visibility across locations with in-depth insights into the accuracy of your online listings and Google Business Profiles. Monitor keyword rankings to improve local SEO.
Sentiment Score
Gauge Customer Sentiment on a Large Scale
Dive deep into customer emotions regarding your business with comprehensive insights into their sentiments across various locations, derived from online reviews and customer surveys.
Smart Insights
Quickly Understand Insights with GenAI Summaries
Receive concise, up-to-date summaries of your insights data. Identify score changes, highlight areas of concern, and recognize your strengths and weaknesses to save time and facilitate better decision-making.
GenAI Recommendations
Receive Tailored Improvement Suggestions
Obtain specific recommendations from industry-focused GenAI that directs you toward actions on crucial improvement areas, enabling quicker decisions for business success.
Quick Action Buttons
Transform Insights into Action
Swiftly act on recommendations to tackle negative feedback and enhance customer satisfaction. Assign support tickets to the relevant team and utilize GenAI to craft the ideal response.
AI Tailored for Every Industry
Leverage Industry-Specific GenAI
Utilize advanced GenAI models designed specifically for your industry to accurately interpret customer feedback, considering nuances such as context, sarcasm, and industry-specific terminology.
Performance by Category
Identify Issues with Category-Specific Insights
Analyze sentiment scores across key categories relevant to your business, such as pricing and ambiance. Monitor how each location performs in these areas to improve the customer experience.
Report Sharing
Disseminate Insights Across Teams
Empower your teams with the insights necessary for operational improvement by easily downloading, emailing, or scheduling reports for automatic delivery.
Industry Benchmarking
Evaluate Your Performance Against Industry Standards
Assess your business performance in relation to your industry to understand how you compare in the market. Identify your strengths and areas for improvement to gain valuable insights that propel your business forward.
Performance by Location
Ensure Consistent Standards Across Locations
Maintain high-quality service, reputation, and discoverability across all locations with location-specific insights. Compare performance among locations to easily identify strengths and opportunities for enhancement.
