Webchat AI
Engage website visitors with an AI chatbot able to answer questions, engage customers, book appointments, and more.
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Quick and Easy Training
Rapidly Train Your Chatbot
Easily train your chatbot by uploading high-performing SEO content, ensuring it can provide quick answers to frequently asked questions.
Chatbot AI
Facilitate Natural Conversations with GenAI
Leverage Chatbot AI to engage website visitors in friendly, natural conversations. It comprehends context, adopts the appropriate tone, and delivers thoughtful responses, mimicking human interaction.
Chatbot AI
Your Most Efficient Team Member
Free up your live agents to focus on more complex interactions by using your chatbot to handle routine inquiries, answer common questions, schedule appointments, gather contact details, and more.
Live Agent Handoff
Seamlessly Transition to Live Support
Initiate conversations with AI and smoothly transfer them to live agents when visitors require additional assistance. Assign conversations to specific team members to ensure the right follow-up.
Streamlined Operations
Efficiently Manage Multiple Interactions
Handle numerous web interactions simultaneously, qualify leads, capture contact information, and seamlessly transition conversations to live agents as needed.
Capture and Convert Leads
Engage Visitors and Gather Contact Information
Foster meaningful conversations to qualify visitor intent and capture their contact details. Increase interaction rates by eliminating pre-chat forms for a smoother, more user-friendly experience.
Customizable Chat Widget
Create a Tailored Brand Experience
Customize your chat widget to reflect your brand identity and ensure seamless integration with your website. Personalize messaging and add disclaimers to align with your business's voice and style, providing a consistent and professional experience for visitors.
Smart Inbox
Centralize Conversation Management
Organize and manage all web chat interactions in one GenAI-powered inbox, filtering conversations by location, time, or type. Utilize templates and GenAI to streamline your responses.
GenAI Tools
Enhance Your Messaging with GenAI
Improve the quality of your communications with a GenAI writing assistant that can summarize lengthy conversations, create tailored responses from scratch, or rephrase your messages to maintain brand consistency and empathy.
Knowledge Base Setup
Quickly Train Your Chatbot
Launch your chatbot swiftly by automatically populating its knowledge base with content from your website's most searched pages. Easily upload additional resources and links, and generate FAQs with GenAI to ensure accurate and helpful visitor responses.
Lead Capture
Transition Conversations from Chat to Text
Don't lose opportunities when visitors abandon the chat. With Webchat, you can convert every conversation into a text message to keep the dialogue going.
